Sendcloud — SOP Swimlanes

Klikbare procesflows op basis van Sendcloud API v3 · klik een kaart om de swimlane te openenClickable process flows based on Sendcloud API v3 · click a card to open the swimlane
Onderhoud & goedkeurenMaintenance & approval
17 processen uit de Sendcloud-documentatie, omgezet naar CX-swimlanes. Bron consequent API v3 (v2 is sinds april 2026 in maintenance). Versie 0.1 — concept, AI-readiness volgt in een latere fase.
17 processes from the Sendcloud docs, turned into CX swimlanes. Source consistently API v3 (v2 in maintenance since April 2026). Version 0.1 — draft, AI-readiness follows in a later phase.

VerzendenShipping

SC-W01
Verzendlabel aanmakenCreate shipping label
 SC-W04
Losse zending aanmakenSingle shipment
 SC-W03
Servicepunt + MulticolloService point + Multicollo
 SC-W05
Internationaal + douaneInternational + customs
 SC-W12
Shipping rules & defaultsShipping rules & defaults
 SC-W13
Carrier-contract koppelenConnect carrier contract

RetourReturns

SC-W06
Retour aanmeldenCreate a return
 SC-W07
Retour valideren & annulerenValidate & cancel return

Tracking & eventsTracking & events

SC-W02
Track & Trace / WISMOTrack & Trace / WISMO
 SC-W16
Event Subscriptions opzettenSet up Event SubscriptionsBETA

OperatieOperations

SC-W08
Pickup inplannenSchedule a pickup
 SC-W09
Zending annulerenCancel a shipment
 SC-W10
Orders importeren (batch)Import orders (batch)
 SC-W11
Adres validerenValidate address

CheckoutCheckout

SC-W17
Dynamic Checkout — bezorgoptiesDynamic Checkout — delivery options

Support & financeSupport & finance

SC-W14
Carrier-claim (verloren/schade/vertraagd)Carrier claim (lost/damaged/delayed)
 SC-W15
Facturen & rapportageInvoices & reporting
CX Digital · www.cxdigital.nl · bron: sendcloud.dev (API v3)source: sendcloud.dev (API v3)